Payments and reconciliation

Pay keeps collection, receipts, and reconciliation tied to the sale.

Support cash, card, split, receipt, transaction review, and finance handoff so payments remain tied to the order, customer, branch, and staff context that created them.

Generated cashier taking card payment at counter
Collection linksPayment requests stay tied to the order, customer, and branch.
Receipt trailConfirmations stay visible for customers, managers, and finance.
Split evidenceMultiple tenders keep one clean record for review.
Cash
Card
Split
Receipts
Review

Payment journey

Every payment should preserve its business context.

From order total to finance handoff, each step preserves the context that makes payment evidence useful later.

01

Collect

Cash, card, partial, or collection link starts from a known sale.

02

Confirm

Receipt and confirmation details stay attached before handoff.

03

Review

Managers inspect tenders, status, session, and exceptions.

04

Settle

Finance receives payment evidence ready for reconciliation.

  1. 1

    Order total

    Start from a confirmed sale, invoice, deposit, or internal payment need.

  2. 2

    Tender selection

    Choose cash, card, split, partial, recorded card, or other approved method.

  3. 3

    Receipt handling

    Keep confirmation, receipt, and customer handoff clean at the counter or after service.

  4. 4

    Transaction review

    Managers review payment records by branch, method, status, order, and staff context.

  5. 5

    Finance handoff

    Reconciliation can start from complete evidence instead of reconstructed notes.

Generated payment receipt handoff scene

Counter moment

The customer sees a simple payment. The business needs the full record.

A payment can look simple at the counter while still carrying the order, receipt, tender, staff, and collection-link evidence needed for review.

Order relationship

Payment should remain tied to the order, staff session, branch, customer, and receipt path.

Payment method clarity

Cash, card, split, and manual methods need different review behavior.

Receipt confidence

Customers and managers both need confidence that payment confirmation is traceable.

Payment detail

Pay covers common service scenarios without making them feel special.

Cash, card, split bills, refunds, and adjustments need different handling without breaking the same evidence chain.

Scenario

Cash flow

Record cash payment, change handling, receipts, sessions, and review details.

Order referenceCustomer handoffStaff sessionReceipt state

Card flow

Track card payment recording, confirmation, receipt state, and transaction reference context.

Order referenceCustomer handoffStaff sessionReceipt state

Split flow

Support split bills, partial payment paths, multiple tenders, and customer handoff.

Order referenceCustomer handoffStaff sessionReceipt state

Refund and adjustment review

Keep exceptions visible to managers so finance can understand what changed.

Order referenceCustomer handoffStaff session

Manager review

Payment records become useful when managers can review them cleanly.

Payment records become trustworthy when settlement, refunds, receipts, and exception handling are reviewed before finance has to reconstruct the story.

By method

Review cash, card, split, and other methods across the day or branch.

By status

Spot paid, pending, cancelled, adjusted, or exceptional payment records.

By session

Connect payment activity to staff shifts and terminal usage.

By report

Use payment summaries as a reliable input to close and reconciliation.

Generated payment record review scene

Close routine

Payment close needs repeatable review steps.

Front counter

  • Confirm tender type before completing the sale.
  • Check receipt handling before the customer leaves.
  • Record exceptions immediately.

Manager

  • Review payment methods by session and branch.
  • Investigate cancelled or adjusted payments.
  • Compare recorded activity with operational reports.

Finance

  • Use transaction records as reconciliation evidence.
  • Keep receipts and order references attached.
  • Separate normal close from exception follow-up.

Payment workflow review

Walk through the payment scenarios your team handles.

We can review cash, card, split, receipts, manager close, and the finance handoff around your existing operations.

Cash and card flow
Split payment handling
Receipt path
Reconciliation review

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