Guest details
Name, phone, party size, occasion, notes, and source are easy to review before seating.
Reservation gives hosts a calmer way to plan tables, guests, and service timing.
Move from guest request to confirmed booking, host view, table planning, arrival state, and service handoff with clear booking details at every step.
One evening, one continuous guest story
The room changes minute by minute.
01
Book
02
Confirm
03
Seat
04
Remember
An evening in motion
Reservation follows the guest before, during, and after arrival.
01
Guest request
02
Host review
ARRIVE
Arrival state
04
Table handoff
05
Follow-up
At the host stand
Hosts need fast context, not a spreadsheet at the door.
Booking status
The team can distinguish pending, confirmed, arrived, seated, and completed reservations.
Operational notes
Special requests, timing pressure, VIP context, and table preferences stay visible.
Floor choreography
A reservation is only useful when it respects the room.
Dining room / live fit
2 top
4 top
2 top
6 top
4 top
4 top
8 top
2 top
6 top
4 top
2 top
4 top
● Seated◌ Held○ Available
Table fit
Plan guest counts against real table sizes, sections, and service rhythm.
Peak management
Understand where arrivals cluster so the team can avoid seating and kitchen pressure at the same time.
Walk-in awareness
Keep walk-ins and reservations in the same operating picture for the host stand.
Service pressure
Reservation quality shows up in service pressure.
TIME5:006:007:008:009:0010:00
Arrival clustering
Host status
Capacity fit
Host memory
Reservation covers both customer booking and host execution.
Booking records
Guest count, date, time, contact details, notes, source, branch, and booking owner.
Status lifecycle
Pending, confirmed, arrived, seated, cancelled, no-show, completed, and internal review states.
Floor context
Tables, sections, capacity, preferred seating, service timing, and pressure windows.
Public entry
Use Bio Link or QR placements to send guests into a booking path.
Manual entry
Let staff create or update bookings from phone calls, walk-ins, and direct messages.
Manager review
See booking volume, no-shows, cancellations, peak periods, and table pressure inputs.
Before opening the book
Reservation should be reviewed like a front-door workflow.
Guest path
- Booking link and QR entry are tested on mobile.
- Guest count, notes, and contact fields are clear.
- Confirmation language matches the brand.
Host view
- Statuses are understood by staff.
- Table sections and capacity are accurate.
- Walk-in and call-in handling is documented.
Operations
- Peak windows are reviewed.
- Special requests have an owner.
- No-show and cancellation rules are clear.
Connected operation
Reservation belongs close to the restaurant operating flow.
Restaurant
Connect booking context to table service, orders, and guest experience.
Bio Link
Place reservation entry points behind public QR codes and profiles.
Forms
Collect special requests, private dining inquiries, and event details.
Connect360
Use booking context for confirmations, reminders, and guest follow-up campaigns.
Bring the real floor plan
Map the host workflow around your floor.
We can review booking intake, table planning, statuses, and the exact host view your team needs during service.
Book a Reservation demo1Guest booking fields
2Host status flow
3Table and section plan
4Public QR entry