Order relationship
Payment should remain tied to the order, staff session, branch, customer, and receipt path.
Pay keeps payment collection, receipt handling, and reconciliation close to operations.
Support cash, card, split, receipt, transaction review, and finance handoff so payments remain tied to the order, customer, branch, and staff context that created them.
A payment should close the loop, not start a search.
Tender, receipt, order context, shift close, and finance handoff stay on one readable line.
01
Order
02
Tender
03
Receipt
04
Close
05
Reconcile
01Transaction anatomy
Payment journey
Every payment should preserve its business context.
Event 01
Order total
Start from a confirmed sale, invoice, deposit, or internal payment need.
Event 02
Tender selection
Choose cash, card, split, partial, recorded card, or other approved method.
Event 03
Receipt handling
Keep confirmation, receipt, and customer handoff clean at the counter or after service.
Event 04
Transaction review
Managers review payment records by branch, method, status, order, and staff context.
Event 05
Finance handoff
Reconciliation can start from complete evidence instead of reconstructed notes.
Payment detail
Pay covers common service scenarios without making them feel special.
One operational language across every way a customer settles the bill—without flattening the differences that matter at close.
01
Card flow
02
Cash flow
03
Split flow
Exception path
Refund and adjustment review
Keep exceptions visible to managers so finance can understand what changed.
03Order evidence
Counter moment
The customer sees a simple payment. The business needs the full record.
Payment evidence
Payment method clarity
Cash, card, split, and manual methods need different review behavior.
Receipt confidence
Customers and managers both need confidence that payment confirmation is traceable.
Context completeReady for close
04Nightly close
Manager review
Payment records become useful when managers can review them cleanly.
By method
Review cash, card, split, and other methods across the day or branch.
By status
Spot paid, pending, cancelled, adjusted, or exceptional payment records.
By session
Connect payment activity to staff shifts and terminal usage.
By report
Use payment summaries as a reliable input to close and reconciliation.
05Handoff ritual
Close routine
Payment close needs repeatable review steps.
Front counter
- Confirm tender type before completing the sale.
- Check receipt handling before the customer leaves.
- Record exceptions immediately.
Manager
- Review payment methods by session and branch.
- Investigate cancelled or adjusted payments.
- Compare recorded activity with operational reports.
Finance
- Use transaction records as reconciliation evidence.
- Keep receipts and order references attached.
- Separate normal close from exception follow-up.
Connected apps
Payment is most valuable when it stays attached to the work.
06Connected operation
Plato Pay
Restaurant
Keep payment states connected to POS orders, tables, staff sessions, and receipts.
Retail
Review store sales, tenders, and receipts by item, branch, and session.
Catering
Support deposits, final payments, and event payment follow-up.
Accounting
Give finance cleaner evidence for reconciliation and period review.
Walk the full payment path
Walk through the payment scenarios your team handles.
We can review cash, card, split, receipts, manager close, and the finance handoff around your existing operations.
Book a Pay demoDemo path
01Cash and card flow
02Split payment handling
03Receipt path
04Reconciliation review
Operational contextComplete